What Information Should I Provide Before Sending My Device for Repair?

The more information you provide, the faster we can help! Before bringing in your device, please prepare:

• Exact brand and model (e.g., iPhone 13, Xbox, Lenovo Yoga).
• Description of the problem and when it started.
• Accessories included (cables, chargers, cases).
• Serial number (if possible).
• Previous attempts to fix the issue.
• Make sure to back up your data.

Providing these details helps our technicians work quickly and get your device back to you sooner. Thank you for helping us help you!